On-Boarding

 Holy Smokes! You are here and we are so delighted to have you on board. Seriously, we are super duper pumped to have you join the #UGLNATION (The best fitness community in LFK.) Ok, you’re probably wondering, what now? 

We have 5 simple steps we need you to complete before we you started. Don’t worry it should only take you a few minutes to complete!

 

STEP 1- COMPLETE

Complete this form so we know you’re ready to workout!

STEP 2- CREATE

If you haven’t done so yet, create your online account to signup for sessions, attend workshops and see what our daily workouts are!

1. Click the ‘Create Your Account’ button below.
2. Click the ‘My Info’ tab.
3. Fill out the ‘New to Our Site’ Section.
* Now, if you received your ‘user name and password’ from us that means your account has been created for you. All you have to do is log in to your account with your appropriate received credentials and Bam, Done!

If you have not received your credentials from us. Please proceed steps 1-3 and then email us at fit@uglfitness.com and let us know you have created your account. Then we will give you access from our end, easy peasy!

STEP 3- DOWNLOAD

Get access to your account right through your phone with our UGL App!

STEP 4- SCHEDULE

View the schedule by clicking below. Every one of our service availability can be found here.

Simply log in and click the tab at the top that you need.

(Fitness Module, Spe-Fit, Private coaching or Recovery Services.)

STEP 5- WATCH

Take a Virtual Tour

STEP 6- WATCH

  • To sign up to any of our training sessions (Fitness Module, Private coaching or SPE-Fit) using our app. Please checkout video above. 
  • What if I am not able to sign up for sessions?
    You could be scheduling into your next month’s memberships. Sessions are not able to be scheduled until the monthly payment is processed and that month is activated.
    You may be out of sessions for the month. You have 8 or 12 sessions each month.
    You may have missed the sign up window.
  • SPEfit, PT and NMR sessions close 12 Hours before the start of the session. If you are signing up within 12 hours, please contact your trainer or Front Desk to sign up.
  • Fitness Modules is has a 1 Hour cut off before the start of the session.
  • Cancelling Sessions
    What happens if I don’t cancel a session I had scheduled?
    That means you were a No Show! Unfortunately, if you scheduled a session but no-showed that appointment, you forfeit that session from your available sessions that month.
  • What is the cancellation window?
    Fitness Modules: 15 minutes before start of session
    SPEfit, PT, NMR, Massage Therapy: 60 minutes before start of session
  • If I run out of sessions for the month, but still want to attend before my next month renews, what are the additional fees?
    • Current Member Fitness Module: $10 per session
    • Current Member SPEfit: $17 per session
    • Current Member PT: $32 per session

If you’ve got any questions, don’t hesitate to reach out! You can reach us the easiest by shooting us an email to Fit@UGLFITNESS.COM. Or you can always give us a ring at 785-312-9862 or of-course  chat us up in person, there will always be trainers available on the floor.

We’ll see you at your first workout!
The Underground Lab